The development of the Navarra Study Center includes not only an improvement in the presentation but also in the organization of information. It also includes a module for receiving each PQRS request, allowing users to submit their inquiries and requests quickly and efficiently. The platform has been completely redesigned with an intuitive navigation architecture that categorizes content by subject area and training level, facilitating access to academic programs, educational resources, and institutional services.
The implementation of the PQRS tracking panel allows users to monitor the status of their requests, complaints, claims, and suggestions in real time, receiving automatic notifications at each stage of the process. Administrators have analytical tools to identify areas for improvement based on the requests received, establishing timely action plans.
